Tenant Privacy Policy

For the Dynamik Meter app · Last updated: 27 July 2026

1. Introduction

This policy explains how DYNAMIK APP LTD ("we", "us", "our") collects, uses, and protects your personal data when you use the Dynamik Meter mobile app, which lets tenants view and top up their prepayment energy meter.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

DYNAMIK APP LTD

United Kingdom · VAT GB 513775779

Contact: support@dynamik.app

3. What We Collect
  • Account details — your name and email address, provided when you register or are invited by your landlord.
  • Meter information — the energy meters linked to your account (unit label, address, balance, usage and top-up history).
  • Payment information — when you top up, card payments are processed securely by Stripe. We do not store your card number.
  • Device token — a push-notification identifier, so we can alert you about low balance or supply interruptions.
4. How We Use Your Data
  • To show your meters, balance and usage.
  • To process top-up payments and credit your meter.
  • To send account-related notifications (e.g. low balance or cutoff alerts).
5. Sharing

We do not sell your data or use it for advertising. We share data only:

  • with our payment processor (Stripe) to take top-up payments;
  • with your landlord or meter operator as needed to operate your meter.
6. Security & Your Rights
  • All data is transmitted over encrypted connections (HTTPS/TLS).
  • You can log out at any time in the app.
  • You may request access to, correction of, or deletion of your data by contacting us at support@dynamik.app.
7. Contact

Questions about this policy? Email support@dynamik.app or visit dynamik.app.